Frequently Asked Questions
How do I make a payment via bank transfer?
Select "Bank Deposit" as your method of payment during checkout, and we will email you wire instructions.
Can I have payment terms?
Payment terms will be considered only for US corporations entering a purchase agreement. Please contact us to inquire about the annual minimum contract amount.
Can you use my UPS number for the shipping charges?
Yes, for shipping charges over $100.00. Email us for a quote so we can verify your UPS account.
Can you ship using my carrier of choice?
Only for international freight shipments over $5,000.00. In this case we can offer the terms Ex Works Houston. Export packing charges will apply.
Can I return my order?
All products are made to order. Returns are not accepted.
What are the terms & conditions of sale?
Please review our Terms & Conditions of Sale online.
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